Accessible Vehicles and Solutions in Buffalo New York

Buffalo New York

3560 Sheridan Drive
Amherst, New York 14226
Only by Appointment on Saturday
  • Buffalo New York
Excellent
MobilityWorks4.4
Based on 58 reviews
Sarah Skillman
4 days ago
MobilityWorks has the WORST communication with their customers. I would avoid this place if I could. They take forever to return your calls. I waited 4 days before receiving a quote. After I paid my deposit via phone (which also took forever to get a hold of someone willing to take my card number) I then was told my car was scheduled for the following Wednesday. I called Monday of that week to confirm it was scheduled and it was not. I asked them to have a technician look over the car to assess if there would be any delays. (they did not respond to my email when I also asked this.) They stated they could have it worked on Thursday and that the car would be ready for pick up by 4pm on Friday. They even confirmed it would be a 6-8 hour job. I asked again if the car would be ready, she confirmed it would be via email. I made sure to explain was traveling an hour and a half. I took the day off work just to be informed that my car wouldn't be ready and to come back on Monday to pick it up. I was told I would be contacted via sales person to discuss details for delivery and she never called. I had to text her and ask her. I also had to do this the day of delivery. I told her I didn't have a ton availability in my schedule, as I am a practicing clinician. You have to be okay calling repeatedly and make sure you're actually talking to someone in the Buffalo, NY location. I am SO disappointed in their communication and feel so disrespected by their lack of professionalism. Let me preface this with I was previously was with Main Mobility which was amazing with my adaptations but they have since closed down. Getting a car equipped as a person with a disability should not be this hard, but yet it is. I DO NOT recommend this place to anyone, especially if you are on a time crunch or are a working professional traveling from further away. This place was the closest I could find. Although, they did give me a $250 discount on a $2600 job.
A Shaffer
5 days ago
Working with MobilityWorks to find the perfect accessible vehicle for our family was such a seamless and positive experience! What started as a stressful and emotional search for a vehicle we knew we needed—but also had certain hopes and expectations for—turned into a process that felt easy and reassuring thanks to Maria. Maria truly listened to our needs, took the time to search for the right options, and patiently worked through our countless “that’s not it” responses until she found the vehicle that checked the boxes for our family and, most importantly, our son who uses a wheelchair. Finding an accessible vehicle that meets our family’s needs is about so much more than just buying a vehicle. It’s about independence, accessibility, and making everyday life a little easier. We are so grateful to Maria for her patience, dedication, and genuine commitment to helping us find the right fit. We couldn’t be happier with our experience and highly recommend MobilityWorks to any family looking for an accessible vehicle! Also- We love the van and more importantly our son loves the van!
Response from the owner:Hi and thank you for sharing such a heartfelt review! We’re so glad Maria could turn the process so that you felt supported and reassured! We know this decision is about far more than transportation. Hearing that both your family and especially your son love the van means so much to us. We truly appreciate your recommendation and are honored to have been part of this important journey with your family. Thank you for choosing MobilityWorks of Buffalo.
Rebecca Gratto
2 weeks ago
What a great asset to have in the Buffalo area!! Mary was extremely helpful with my wheelchair van rental and everything I needed to make my rental comfortable and easy. Thank you Mary for being you!! They have lovely wheelchair vans, extremely well equipped and new. If only they were open on the weekends too. 😪 Thanks again Mary.... my mother was very happy to get out on her 91st birthday!!
Response from the owner:Hi Rebecca, thank you for the wonderful review! We’re so glad Mary was able to make your wheelchair van rental comfortable and easy for you and your mother. It’s especially meaningful to hear that she was able to enjoy getting out for her 91st birthday — what a special occasion! We appreciate your kind words about our vans and team, and we’ll also take your weekend availability feedback into consideration. Thanks again for choosing us!

Mobility Products and Services At This Location

A row of parked minivans and a white passenger van in a parking lot on a sunny day.

Wheelchair Accessible Vehicles

We offer new and pre-owned wheelchair accessible vans in side-entry and rear-entry configurations from manufacturers including Driverge Vehicle Innovations, BraunAbility and Vantage Mobility. Our team works with clients to identify the right vehicle based on…

See more
Service Tech checking oil of vehicle

Accessible Vehicle Service & Maintenance

Our NMEDA Certified Technicians provide wheelchair van service and maintenance, including ramp and lift repairs, preventative maintenance and adaptive equipment inspections. We service most major mobility manufacturers, including vehicles purchased elsewhere.

Wheelchair Van Rentals

MobilityWorks offers wheelchair accessible van rentals for short-term and long-term needs, including travel, recovery and special events.

Mobility Aids & Equipment

MobilityWorks carries trusted mobility equipment to support safe, independent travel. Explore wheelchair lifts, hand controls, scooter carriers, and adaptive driving solutions, all available with expert installation.

man in MobilityWorks shirt sitting at a desk

Financing

MobilityWorks partners with lenders who understand the value of your conversion equipment, offering you a no hassle buying experience. We can customize the terms of your financing; including the length of your loan or lease,…

See more

About Buffalo New York

MobilityWorks provides wheelchair accessible vehicles and mobility solutions for clients across New York. Our Certified Mobility Consultants offer personalized guidance, taking the time to understand your needs and recommend the right solution. When you schedule an appointment, you’ll receive dedicated, one-on-one support from vehicle selection and installation to service, rentals, and long-term care, so you can move forward with confidence.

Areas Serviced

Buffalo, NY • Rochester, NY • Niagara Falls, NY • Batavia, NY • Lockport, NY • Tonawanda, NY • Adams Basin, NY • Akron, NY • Albion, NY • Alden, NY

Nearby Locations

Bedford Heights Ohio

5040 Richmond Rd.
Bedford Heights, OH 44146

Pittsburgh Pennsylvania

1012 Seco Road
Monroeville, PA 15146

Akron Ohio

810 Moe Drive
Akron, OH 44310

Detroit Michigan

1604 E. 14 Mile Rd
Madison Heights, MI 48071

FAQs

Most MobilityWorks stores are open Monday through Friday, 8 AM to 5 PM. Saturday appointments may be available at select locations. Please check with your local store or give us a call at 877-275-4907. MobilityWorks stores are not open on major holidays.

MobilityWorks offers the ability to purchase a wheelchair accessible van online, in store, or at home. Call 877-275-4907 or send us a message to be paired with a Certified Mobility Consultant. Our Certified Consultants will assist you with scheduling an appointment, an individual needs analysis, vehicle selection, purchasing a vehicle, delivery and set up, and more.

All MobilityWorks locations provide wheelchair van sales, wheelchair van rentals, service and maintenance, ProtectionWorks Roadside Assistance, financing, veterans assistance, and grants assistance. Some locations also offer home mobility solutions.

Yes. Every MobilityWorks store offers accessible parking and restrooms designed for wheelchair users. 

Our Buy Now program is ideal for clients who prefer the convenience of shopping online, are not conveniently located near one of our 90+ locations, and prefer delivery to their home. If you’re looking for a pre-owned wheelchair van or a power scooter, MobilityWorks is ready to deliver anywhere in the Continental U.S.

Yes, wheelchair accessible van rentals are available at all MobilityWorks locations. Learn more at https://www.mobilityworks.com/wheelchair-vans-for-rent/

In some areas, MobilityWorks can provide transportation to and from our stores, depending on availability. Contact your local store for details. 

Yes, wheelchair accessible vans, as well as non-accessible vehicles, can be serviced at MobilityWorks locations.